Terms of service
Overview
By accessing or purchasing from Rustic Elephant, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.
If you do not agree to these terms, please do not use our website or services.
Products & Use
All products sold by Rustic Elephant are intended for external use only. Please review ingredient lists carefully before use. Rustic Elephant is not responsible for allergic reactions or misuse of products.
Discontinue use if irritation occurs. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Orders & Payments
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or unauthorized.
By placing an order, you agree that all information provided is accurate and complete.
Shipping
Shipping times are estimates and may vary. Rustic Elephant is not responsible for delays caused by shipping carriers or events beyond our control.
Once an order has shipped, we are not responsible for lost or stolen packages marked as delivered by the carrier.
Returns & Refunds
Due to the nature of our products, all sales are final. For health and safety reasons, we cannot accept returns or offer refunds on used or opened items.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we may assist you.
Intellectual Property
All content on this website, including images, text, logos, and product designs, is the property of Rustic Elephant and may not be copied, reproduced, or used without written permission.
Limitation of Liability
Rustic Elephant shall not be liable for any damages arising from the use or inability to use our products or website. Use of our products is at the customer’s own risk.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.
Contact Information
If you have questions about these Terms of Service, please contact us through our website.